Question 1

How does a chimney sweep and service visit work?

Accepted Answer

I'll email you ahead of the visit, arrive with dust sheets, sweep or service the appliance thoroughly, and send a written report afterwards explaining what was found and any recommendations.

Question 2

Do you give a fixed quote?

Accepted Answer

Yes, I'll always give you a clear price before starting work, and explain any recommended maintenance before carrying it out, with no hard sell.

Question 3

Are you certified and insured?

Accepted Answer

Yes, I'm HETAS certified for sweeping and servicing solid fuel appliances, and every job is covered by insurance for your peace of mind.

Question 4

How long does a sweep or service take?

Accepted Answer

A standard sweep usually takes under an hour per appliance, while servicing or repairs can take a little longer depending on what's needed.

Question 5

How do I know if there's a real problem with my chimney?

Accepted Answer

I carry out camera inspections where needed to check the flue properly, and I'll always explain exactly what I've found rather than just telling you it's fine.

Question 6

What areas do you cover?

Accepted Answer

I cover Spalding and the surrounding villages including Pinchbeck, Weston, Holbeach, Long Sutton and Crowland.

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