Warranty & Aftercare
Warranty & Aftercare in Nashville
If something comes up after the pool is finished, it gets addressed directly rather than passed off to someone else.
Once a pool is finished and handed over, that's not the end of the relationship. If a piece of equipment needs adjusting or something about the finish needs attention once you've had the pool in use for a while, it comes back to my team directly rather than being routed through a separate warranty department.
That includes going beyond what's strictly required when something comes up that wasn't anticipated. The same team that built or renovated the pool is the one that deals with it afterward, so there's no relearning the job from scratch.
Customers mention issues after completion being addressed immediately, with the team going above and beyond on warranty work without hesitation.
What's included
- Post-completion issues addressed promptly
- Warranty work carried out directly
- Equipment issues followed up
- No handoff to third parties
- Direct line back to the team
- Applies after new builds and renovations
Recent warranty & aftercare work
Reviews
What customers say
Rated 4.8 out of 5 from 17 Google reviews.
We are absolutely delighted with and highly recommend JR’s Pool Company! They renovated our first pool in Nashville 8 years ago from start to finish and recently renovated a second pool at our historic home in downtown Franklin. In both renovations, from our very first meeting to the final walkthrough, the entire team was professional, honest, and a pleasure to work with.
We’ve heard plenty of horror stories from friends who’ve built pools, contractor headaches, unresolved issues, finger-pointing. We had none of that. From start to finish, JR’s team were truly professional, communicative, and easy to work with. On the rare occasion something came up, they addressed it immediately and went above and beyond on warranty work without hesitation.
ALL his staff are exceptionally hard working, trustworthy and treat your property with respect. JR spends much time with his clients and gives the "personal touch" with selections and communication. He builds a solid pool from start to finish.(takes the extra steps) Honestly, you can't go wrong with hiring JR Pools for your pool project. He spends so much time with you as well as several on his crew that they become family by the end.
Warranty & Aftercare across Nashville and the surrounding area
Warranty & Aftercare available throughout Nashville and the surrounding towns and villages.